WHAT SHOULD A HEALTHCARE PROVIDER BE

If you’re a newcomer to healthcare or are considering entering it, you may think your job history and experiences outside the field are irrelevant. You’re wrong. Many of your strengths and skills — whether they include customer-service expertise or the ability to multitask under pressure — are probably more relevant and transferable to healthcare than you realize.

Here are the top soft skills that will ensure long-term success during your healthcare career.

Attention to detail

Nurses, anesthesiologists, and many other professions are responsible for administering a variety of anesthetic drugs at precise times, at precise dosages for a multitude of patients with different ailments, illnesses or diseases. Meticulous attention to detail is an absolute necessity for all healthcare professionals – especially in fast-paced work environments.

Strong Communication Skills

Speaking clearly and listening carefully are other transferable skills that are indispensable for people who hope to be at the bedside providing quality healthcare. Healthcare workers must communicate effectively not only with patients, but also with physicians, managers, colleagues and patients’ families. The ability to provide accurate and concise documentation is also very important in healthcare.

Emotional Intelligence

For primary care professionals, a positive attitude and generally pleasant and welcoming demeanor is not only imperative to building rapport quickly, but also establishing mutual trust. They are often the first point of contact for patients seeking medical assistance, so this connection needs to be established quickly.

In the wake of bad news or an unexpected complication, health care professionals are often the front-line in communicating the news to other personnel and members of the family. To this end, healthcare professionals are expected to demonstrate the ability to counsel, empathize and show compassion.

Professionalism

Healthcare professionals are expected to keep a level of composure and professionalism to maintain their patient’s confidence in their care. Furthermore, health care professionals are expected to make decisions based on their training, while not being persuaded or influenced by personal and emotional ties.

Remember the healthcare profession, though challenging, is a rewarding and fulfilling career. If you’re just hatching you’re career in healthcare, it is very important for you to be able to showcase these soft-skills at the interview stage – they may be what sets you apart from the competition!